Payment & Company Information

Prices and order total

Product prices, applicable taxes, shipping charges and the complete order total are shown before you confirm payment. Currency, tax treatment and available payment options may vary according to your selected market, delivery country, device and order.

Payment methods

The payment methods currently available to you are displayed at checkout. Depending on eligibility and location, these may include card payment, digital wallets, accelerated checkout or another payment provider enabled for the market. The checkout display is the current source of truth for availability and any payment-specific terms.

Payment information is handled by the payment provider shown during checkout. iWell Shop does not receive your full payment-card number. An order is not considered paid until the payment provider confirms the transaction.

Company information

Business name: iWell
Webshop: iwell.shop
Legal form: Swedish sole proprietorship (enskild firma)
Organisation number: 9001205336
VAT number: SE900120533601
Registered address: Malakitgatan 6, 224 88 Lund, Sweden
Email: info@iwell.shop
Phone: +46 42 495 85 25

Returns and withdrawal

Information about the statutory right of withdrawal, return conditions, exceptions and refund timing is available in our Return & Refund Policy.

Shipping

Delivery services, estimated transit times and charges are calculated from the destination and order at checkout. See our Shipping Policy.

Product information

Food supplements are not a substitute for a varied, balanced diet and healthy lifestyle. Follow the product label, do not exceed the recommended daily amount and keep supplements out of reach of children. Website content is general information and does not replace medical advice.

Complaints and dispute resolution

Contact info@iwell.shop first so we can try to resolve your concern. An eligible Swedish consumer dispute may be submitted to Allmรคnna reklamationsnรคmnden (ARN), Box 174, 101 23 Stockholm, Sweden, through arn.se.

The former European Commission Online Dispute Resolution platform is no longer offered, so iWell Shop does not direct customers to that discontinued service.

Intellectual property

Unless otherwise stated, original website text, graphics and design elements belong to iWell or their respective licensors. Manufacturer names, product names and trademarks remain the property of their respective owners.